Turn data into your competitive advantage.

Wednesday,
January 19, 2022
1 p.m. ET
60 minutes

Webinar: Simplify Data Exchange and Improve Customer Satisfaction

A lot hinges on a health plan's ability to receive and translate enrollment data accurately - brand reputation, customer satisfaction and surges to your operating model to name a few. When you rely on manual workarounds for increasingly complex group benefits, you waste an opportunity to grow and retain your business.

Join Benefitfocus health plan specialists Suzi Pigg, Andy Van Nortwick and Randy Buchanan to discover how Benefitplace Data Management & Exchange enables you to get the most value out of processing third-party enrollment data. You'll learn how we can help you:

  • Transform data exchange from a painful interaction to a positive customer experience
  • Remove long delays to complex processes and better support customers
  • Easily accommodate changes of third-party enrollment systems, migrations or membership systems
Register for free today!

Register today for this digital event!

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Speakers:


Suzi Pigg

Director, Health Plan Enterprise Sales, Benefitfocus

Suzi Pigg is the director of enterprise sales for health plans at Benefitfocus. In this role, Suzi works directly with Benefitfocus' health plan partners on the development of new sales and operational initiatives. She's been with Benefitfocus for 13 years and has deep understanding of the Benefitfocus Platform and how it serves the needs of the various roles in the user community. Since joining Benefitfocus,  Suzi has led teams in client services, marketing and solution engineering, supporting not only the technical sales process for enterprise clients, but also the successful rollout into their respective markets for all Benefitfocus products. Suzi holds a Master of Health Administration from the Medical University of South Carolina and a Bachelor of Science from the University of South Carolina. 

Andy Van Nortwick

Lead Solutions Engineer, Enterprise Sales (Health Plans), Benefitfocus

Andy Van Nortwick is the lead solution engineer for health plans at Benefitfocus and works supporting current and prospective customers through new solution discovery managing all technical aspects of our sales process. Andy has been with Benefitfocus for over eight years supporting sales efforts in both the employer and health plan space, working with some of the nation’s top organizations to fully maximize their investment in the Benefitplace solution. Prior to Benefitfocus, Andy held sales positions in infrastructure and workforce management technology firms, providing a rich software and networking background to help shape future discussions with our customers in their drive towards a digital transformation of their front and back-end operations. Andy holds a bachelor's degree in management of information systems from the Rawls College of Business at Texas Tech University.

Randy Buchanan

Business Solutions Consultant (Health Plans), Benefitfocus

Randy Buchanan is a business solutions consultant responsible for ensuring the successful implementation of the Benefitfocus platform, providing product expertise, and working with customers to understand their business and technical requirements. Buchanan has been with Benefitfocus for nearly a decade where he's specialized in the Data Management & Exchange solution. He's held data management, customer success, implementation and management roles across the Exchange platform, giving him detailed end-to-end knowledge of the solution.

Speakers

Ashley Jackson

Senior Solution Engineer

Ashley has served Benefitfocus for over 11 years. Throughout that time, she has had various roles across the organization, specializing in customer management, implementation, and technical solutioning working with various market segments including insurance carriers, enterprise employers and public sector. Ashley’s primary area of focus is consultative technical sales in our insurance carrier business unit, with a specialized focus on medical insurance carriers. She works hand in hand with our existing and prospective insurance carriers and distribution partners to appropriately align our solutions with their evolving needs in both group and individual markets.​ Ashley holds a Bachelor of Science in Marketing from Clemson University. She also has her PHR certification.​

Suzi Pigg, MHA

Director, Health Plan Strategy

Suzi Pigg is the director of enterprise carrier sales for health plans  at  Benefitfocus. In this role, Suzi works directly with Benefitfocus’ health plan partners on the development of new sales and operational initiatives. She's been with Benefitfocus for 13 years and has deep understanding of the Benefitfocus Platform and how it serves the needs of the various roles in the user community. Since joining Benefitfocus,  Suzi has led teams in client services, marketing and solution engineering, supporting not only the technical sales process for enterprise clients, but also the successful rollout into their respective markets for all Benefitfocus products. Suzi holds a Master of Health Administration from the Medical University of South Carolina and a Bachelor of Science from the University of South Carolina. 

Speakers

Ravi Meta


Renee Drap

Vice President, Medical Affairs
Happify Health

Renee has a diverse and successful career in the industries of healthcare, well-being, behavior change, coaching, employee engagement, software services and hospitality. Her experience in those fields includes executive coaching, product and process development, innovation, solution architecture, associate engagement, account management and implementation team leadership, and entrepreneurship. Renee is passionate about helping individuals create a healthy lifestyle that works for them. She has worked for Walmart Health on the clinical team, as well as in wellness strategy and consulting roles at Humana and Limeade.

John Thomas


Mike Veny

Certified Corporate Wellness Specialist®

As a mental health speaker and best-selling author, Mike Veny shares how he went from struggling with mental health challenges to being a thought leader that travels the globe telling his story to help transform stigma. As a 2017 PM360 ELITE Award Winner, he's recognized as one of the 100 most influential people in the health care industry for his work as a patient advocate. He has been awarded the prestigious Accredited Provider accreditation by The International Association for Continuing Education and Training (IACET). Mike is a proud member of the Society for Human Resources Management (SHRM), National Diversity Council, Meeting Professionals International, the National Speakers Association and the Rotary Club of Wall Street New York.

Alpana Wegner


Josephine Young

MD, MPH, MBA, FAAP, Medical Director, Commercial Markets
Premera Blue Cross

With 20+ years of experience in strategy, operations, business development and risk management, Josephine Young is a trusted advisor, dedicated to working with Premera’s national and large accounts to focus on innovation, optimize patient outcomes, address health equity and maximize value by making healthcare work better.

Speakers

renee-drap-600x600.png
Renee Drap
Vice President, Medical Affairs
Happify Health


Renee has a diverse and successful career in the industries of healthcare, well-being, behavior change, coaching, employee engagement, software services and hospitality. Her experience in those fields includes executive coaching, product and process development, innovation, solution architecture, associate engagement, account management and implementation team leadership, and entrepreneurship. Renee is passionate about helping individuals create a healthy lifestyle that works for them. She has worked for Walmart Health on the clinical team, as well as in wellness strategy and consulting roles at Humana and Limeade.

Darcy Gruttadaro Headshot.jpeg
Darcy Gruttadaro
J.D., Director, Center for Workplace Mental Health
American Psychiatric Association Foundation

As director, Darcy works with her team in developing high impact trainings, guides, resources and case studies to support mentally healthy workplaces. The Center’s work includes consulting and collaborating with employers in raising awareness, creating mentally healthy organizational cultures and improving access to mental health services and supports. Before joining the Center, Darcy served in multiple senior level positions with the National Alliance on Mental Illness (NAMI). She has expertise in expanding evidence-based practices, improving early intervention, designing insurance coverage for mental health services and building an array of effective services and supports that promote resiliency and recovery. She practiced law for the Harris, Beach firm, concentrating her practice in healthcare, mental health and related issues.

renee-drap-600x600.png
Mike Veny
Certified Corporate Wellness Specialist®


As a mental health speaker and best-selling author, Mike Veny shares how he went from struggling with mental health challenges to being a thought leader that travels the globe telling his story to help transform stigma. As a 2017 PM360 ELITE Award Winner, he's recognized as one of the 100 most influential people in the health care industry for his work as a patient advocate. He has been awarded the prestigious Accredited Provider accreditation by The International Association for Continuing Education and Training (IACET). Mike is a proud member of the Society for Human Resources Management (SHRM), National Diversity Council, Meeting Professionals International, the National Speakers Association and the Rotary Club of Wall Street New York.

Josephine Young
MD, MPH, MBA, FAAP, Medical Director, Commercial Markets
Premera Blue Cross

With 20+ years of experience in strategy, operations, business development and risk management, Josephine Young is a trusted advisor, dedicated to working with Premera’s national and large accounts to focus on innovation, optimize patient outcomes, address health equity and maximize value by making healthcare work better.

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