for One Place Now.
One Place Now: Data as a Differentiator

Data plays a major role in decision making for every industry today, but the outcomes are only as good as the quality of the data itself. In order to gain powerful data-driven insights, businesses must make data quality a top priority. By taking action to improve data quality, organizations are strengthening their data sets and reducing manual work. And strong data sets are driving real-time action to promote better outcomes for customers, employees and members.

In this session, industry thought leaders share how they're improving their data now and utilizing it to drive real-time action within their organizations. You'll gain insight into:

  • Tips to improve your data quality and reduce manual labor hours
  • Case studies on cost containment
  • Actions you can take now to leverage the power of data
Sarah Bigger
Client Relations Consultant and Health Care Futurist
Consociate Health
Sarah Bigger is a client relations consultant with Consociate Health. Bigger has been with Consociate Health for 3 years and has been instrumental in the management, design, and integration of medical and prescription drug plan analytics to all Consociate Health clients. Bigger came to Consociate Health with over 15 years of experience in analytics and account management with self funded clients, where her passion for analytics and compliance began. Bigger holds a bachelor’s degree from Bradley University.
Wendie Carbone
Analytics Customer Success Manager
Wendie Carbone is a Benefitfocus analytics customer success manager who develops high-trust relationships with employer, broker and claims administrator clients and helps them maximize the benefits of the BENEFITFOCUS® Advanced Analytics platform. Carbone has been with Benefitfocus for almost three years where she has helped lead the charge in our journey to world-class data in the Analytics department, creating many new processes and practices to enhance our customer experience. Prior to joining Benefitfocus, Carbone held positions in benefits administration and human resource management for several large employers where she played an integral part in driving health and wellness initiatives and containing healthcare costs. She proudly served in the United States Army and is a certified Professional in Human Resources.
Jenna Colman
Vice President of Data Services
Jenna Colman joined Benefitfocus in 2003 as a product manager and has held several leadership roles during her tenure. Her background in industrial and systems engineering is a natural pairing with her current role as vice president of data services where she is responsible for all data into and out of the Benefitfocus production systems, data quality and operations support with a focus on continuous improvement.
John Thomas
Chief Data Officer
John Thomas is the Chief Data Officer at Benefitfocus, responsible for leading the company’s data strategy. John has more than a decade of data experience in mobile analytics, customer journey optimization, social media and online advertising. Prior to joining Benefitfocus, he served as executive vice president of data science at Red Ventures where he launched their data science team and oversaw a dramatic, machine-learning initiative that powered transformation of their digital marketing funnel. Prior to his position at Red Ventures, John held leadership roles at Zettics, Lotame Solutions and Crimson Hexagon. He is the current president of the Analytics & Big Data Society, an advisory board member for Wake Forest University’s Masters of Business Analytics, and in 2019 was recognized as one of Charlotte’s 40 Under 40 professionals. He holds both a Ph.D. and a master’s degree in computer science from Dartmouth College.
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